Congratulations Zain KSA for winning the Best Customer Experience Award at the 2016 Telecoms World Awards!
ResponseTek’s Listening Lab named “2016 Customer Product of the Year” by TMC’s Customer Magazine.
Loyalty360 assesses the current and future customer experience landscape in this annual report.
Deutsche Telekom wins UK CX Award in International Business after drastically improving their customer satisfaction.
Deutsche Telekom, a ResponseTek client, was recently named as a finalist for the 2017 MRMW awards given their impressive SMS surveying programme.
ResponseTek, a Customer Experience Management (CEM) software provider, announced its strategic partnership with IBM
ResponseTek and Westminster Savings were recently recognised by the BC Tech Industry as winners of the Adoption of Technology Award.
Ooredoo Oman wins big at 2016 Middle East Call Centre Awards, congrats to one our leading telcos in the Middle East on this prestigious achievement.
Mar, 17, 2017
We sat down with ANZ to learn about the impact of pushing customer feedback to the frontline.
The ResponseTek Listening Platform along with the right balance of services has been proven to increase NPS, customer wallet share and new customer referrals while reducing churn. We can help you define, design and execute your VOC Strategy.
Contact ResponseTek to see how.