Leverage the power of word-of-mouth
with referral marketing campaigns
Our Experience Based Marketing (EBM) solution helps you grow your customer base while rewarding your customers and their friends.
It’s easy: We identify promoters based on your criteria, offer them rewards for referring their friends and customize your programs and rewards to your brand’s need. The new referred customers convert better, close faster and have a higher lifetime value than leads from other sources.
Customized programs, tailored to your brand
Reward programs work best when they match the needs of the participant and are easy to achieve. Through the ResponseTek Engage platform, we can setup a reward system that suits your needs, such as:
- Referral based rewards
- Instant use offers
- Share offers over social through Facebook for reward
- Watch a video for a reward
- Install an application for reward
Personalized offers that can be updated in real-time
The Engage EBM platform can support any type of reward offer that works for your organization, such as:
- Bonus data for telecom users
- Discounted fee or gift with new services
- Discount or rebates on existing services
- Redemption value for instore purchases
Real-time reporting at your fingertips
Monitor shares and referrals in real time and analyze how your program is performing and who your top referrers are.
- Track the number of views, claims and offer validations per day
- Identify the devices the offers are promoted through
High value leads at low cost
The new referred customers convert better, close faster and have a higher lifetime value than leads from other sources.
- 92% of respondents trust referrals from people they know
- People are 4X more likely to buy when referred by a friend
- Brand Advocates spend at least 2X as much as average customers
- The lifetime value of a new referral customer is 16X higher