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77% of North American companies (64% of those in Europe) plan to increase their SaaS deployments.
37% of companies would like to eliminate traditional enterprise applications in favor of SaaS.
-- Gartner"For growing businesses, I know of no better way to purchase software than as a hosted service.”
-- IT World"Software-as-a-service is an inevitable, fundamental shift in enterprise software culture.
-- Ray Lane, Former Oracle President"The on-demand software model will ultimately replace enterprise software.It will be successful because it is simply a more efficient, rational way of delivering software. It's not just a somewhat better model, it's dramatically better.
-- Halsey Minor, CNET founderThere’s no doubt about it – software as a service has emerged as the new, leading standard for enterprise software deployment.
ResponseTek:CEM provides a fast, seamless, high-performance experience to its users. Based on SOA and n-tier architecture methodologies and built using a .NET framework and Microsoft SQL Server, ResponseTek:CEM has the ability to scale, from serving single-seat users in small businesses, to delivering complex rule-based functionality to tens of thousands of concurrent users in global enterprises.
Just like many of the technology industry’s leading web-hosted applications, ResponseTek:CEM offers a number of compelling reasons to embrace the on-demand model:
- Global access – no matter where you are in the world, as long as you have a computer and an internet connection, you have immediate access to actionable business intelligence.
- No IT overhead – forget the expenses associated with maintaining applications, databases and hardware internally. With SaaS, you only pay for the license – period.
- No capex – with the hosted model, you pay for what you use, as you use it. No up-front, perpetual software licensing fees, and no impact on your capex budget.
- Fully secure – we provide security protocols tested and audited by the world’s leading banks, and multiple, redundant systems, ensuring your data is safer with ResponseTek than if you hosted it yourself.
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– transform it into real-time, actionable business intelligence with ResponseTek:CEM. ResponseTek is the leader in on-demand Customer Experience Management (CEM) solutions, transforming the voice of the customer into actionable business intelligence. ResponseTek provides Software-as-a-service (SaaS) Customer Experience Management (CEM) Software to global Fortune 1000 corporations. ResponseTek is headquartered in Vancouver, Canada, with offices in Toronto, Canada and London, UK.Net Promoter® is a registered trademark of Satmetrix Systems, Inc. NPS® is a registered trademark of Bain & Company, Fred Reichheld, and Satmetrix Systems, Inc.
