Get your customer listening post up and running in 4 easy steps:
It’s easy to get started
ResponseTek will provide everything you need to start hearing what your customers have to say. From promotional items to SMS technology to robust reporting and feedback management tools, ResponseTek is your turn-key solution to customer experience management.
1
Prepare the promotional materials
Choose from ResponseTek’s library of collateral templates to get your solution set up in days.
2
ResponseTek will setup the SMS and reporting solution
It takes 10 days from order to launch to get the system active.
3
The Program is Launched
The promo materials are placed on location, and the location codes are activated.
Getting Started
- No IT involvement required, all aspects are hosted
- 3-4 week solution implementation time
- Shows as an additional solution on your ResponseTek:CEM platform if you are an existing customer
- Pay per respondent model available
- Pre-packaged marketing materials