ResponseTek Presents How-To Clinics
Vancouver, BC – September 26, 2007 – ResponseTek Networks Corp. (http://www.responsetek.com), the leading on-demand Customer Experience Management (CEM) software vendor, today announced a new set of executive web seminars.
Over two sessions, How-To Clinic attendees will learn how to translate customer experience management concepts into action within their own organizations. Industry experts will share knowledge gained from working with some of the leading innovators in customer centricity.
How-To Build a Business Case for CEM (October 3, 2007)
Many of our clients have asked us to help them put together information to persuade decision makers in their organizations that investing in CEM is will deliver business success. Attend this session to learn how to construct a winning business case.
How-To Ignite the Business with the Voice of Your Customer (November 7, 2007)
Incorporating the voice of your customer into your business requires more than just reading customer comments. Attend this session to learn new ways to excite your employees about the experiences they deliver and integrate customer feedback into employees’ routines.
The clinics build on the successful Operationalizing Customer Experiences series. Visit www.responsetek.com/news-webinars.asp to register.
About ResponseTek
ResponseTek Networks Corp. (http://www.responsetek.com) enables Global 2000 firms to increase revenues and profits by building customer advocacy and reducing customer defection. The company’s on-demand Customer Experience Management (CEM) software helps organizations continually improve how they deliver their customer promise by driving the right information to the right people at the right time. Clients include HSBC, T-Mobile, ntl, lastminute.com, Portugal Telecom, and Xerox.
© 2007 Copyright. All companies and products listed herein are trademarks or registered trademarks of their respective holders.
