ResponseTek CEO Keynote at Customer Contact West

Vancouver, BC – November 5, 2007 – ResponseTek Networks Corp. (http://www.responsetek.com), the leader in on-demand Customer Experience Management (CEM) software, today announced that CEO Syed Hasan is presenting at the upcoming Frost & Sullivan Executive Mind Exchange: 3rd Annual Customer Contact West in Huntington Beach, California.

Customer Contact West is 25 interactive sessions delivering strategic, tactical, and operational information to drive customer satisfaction and loyalty.

Hasan’s presentation is in the "Customer Experience Strategy" track at this prestigious conference on people, processes and technologies delivering customer satisfaction, retention, loyalty and growth. “Operationalize Your CEM Program”, his interactive workshop, will provide valuable insight on tools and techniques to help build or enhance a CEM program.

Customer Contact West runs November 4 to 7 at the Hyatt Huntington Beach Resort and Spa, Huntington Beach, CA.

About ResponseTek
ResponseTek Networks Corp. (http://www.responsetek.com) enables Global 2000 firms to increase revenues and profits by building customer advocacy and reducing customer defection. The company’s on-demand Customer Experience Management (CEM) software helps organizations continually improve how they deliver their customer promise by driving the right information to the right people at the right time. Clients include HSBC, T-Mobile, ntl, lastminute.com, Portugal Telecom, and Xerox.

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