ResponseTek CEO Keynote Presenter at Call Center Week

Vancouver, BC – June 25, 2007 – ResponseTek Networks Corp. (http://www.responsetek.com), the leading Customer Experience Management (CEM) software vendor, today announced that CEO Syed Hasan is a keynote presenter at the upcoming 8th Annual Call Center Week conference in Las Vegas.

Call Center Week is one of the fastest growing call center events in North America. The keynote presenters and case study sessions will deliver practical insights into improving the quality, efficiency, and effectiveness of this critical customer channel.

Hasan’s presentation will focus on harnessing the voice of the customer to drive behavioral change in the contact center, by assigning accountability to agents.

Commenting on ResponseTek’s participation at Call Center Week, CEO Syed Hasan said, “The contact center is an important channel for companies. Too often, customers’ experiences are inconsistent with the expectations that companies set. I am pleased to be discussing leading edge approaches for delivering quality and consistency with such an influential group within the North American contact center community.”

Call Center Week runs June 25 to 29 at the Venetian Resort Hotel Casino in Las Vegas.

About ResponseTek

ResponseTek Networks Corp. (http://www.responsetek.com) enables Global 2000 firms to increase revenues and profits by building customer advocacy and reducing customer defection. The company’s on-demand Customer Experience Management (CEM) software helps organizations continually improve how they deliver their customer promise by driving the right information to the right people at the right time. Clients include HSBC, T-Mobile, ntl, lastminute.com, Portugal Telecom, and Xerox.

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