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2009 2008 2007 2006 2005 2004 and earlier
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Aon fights churn with 'customer experience' software IT Business December 15, 2005 |
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Outsource Your Processes - Not Your Customers CRM Buyer September 26, 2005 |
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Insurer aims for loyalty through good experiences Wise Marketer April 14, 2005 |
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In the Shadows CMO Magazine March 2005 |
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Hear Customers, Help Overall Revenue DesitnationCRM February 28, 2005 |
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ResponseTek Debuts Contact Center Solution CRM Today February 28, 2005 |
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Credit Union enhances customer care Computer World February 18, 2005 |
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Pay Attention to Customer Experiences Customer Interaction Solutions February 2005 |
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BC technology firms urged to 'walk' with the elephants of the industry Vancouver Sun January 15, 2005 |
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Looking Ahead: Ten things you need to do in 2005 Customer Service Newsletter January 2005 |
