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Business Management Eastern Europe (BMEE)
November 1, 2004
There's No Business Like Show Business: Your Guide to Experience Based Management

SymbianOne.com
October 8, 2004
Symbian Expo – The Smartphone Show – Final Report

DMEurope.com
October 6, 2004
ResponseTek, Intuwave partner to deliver smart-phone EBM solution

SymbianOne.com
October, 2004
Symbian Expo Preview: ResponseTek

1-to-1 Magazine
September 24, 2004
The next level of the ultimate customer-based tool

Credit Union Magazine by CUNA (Credit Union National Association)
December, 2003
Use a systematic approach to determine maintenance needs

Enterprise Magazine by CUC (Credit Union Central)
November, 2003
New e-tools make dealing with financial problems easy

Vancouver Sun
September 24, 2003
Local firm offers ways for customers to talk back
ResponseTek packages record customer feedback -- and follow-up

National Post
September 8, 2003
New focus put on customer satisfaction

Business Management Eastern Europe (BMEE)
September 1, 2003
Why Quality Beats Process Every Time

Business Management Eastern Europe (BMEE)
August 15, 2003
Management Today: Why Experience Is More Important Than Efficiency
Yalman A Khan, President Of ResponseTek (EMEA)

Call Center Management Review
August 2003
Call Center Spotlight

American Lawyer Media
January 2002
On-Line Surveys

Business In Vancouver
November 23, 2001
Use the Web effectively as a way to help your clients

Business In Vancouver
July 10, 2001
Power of Wireless Technology

The Globe & Mail
June 19, 2000
Former consultant walks the talk

Business In Vancouver
June 13, 2000
Cultivating Customer Loyalty is a Priority for Dot-Com Sites