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Press Releases
February 22, 2008
ResponseTek Winter ‘08 Release strengthens enterprise CEM offering
October 1, 2007
Aon Fuels Growth with ResponseTek NPS Solution
September 26, 2007
ResponseTek Presents How-To Clinics
September 20, 2007
Forzani Group Heightens Retail Experience With ResponseTek
In the news
October 2007 1to1 Magazine
Double Agents
September/October 2007 Contact Management
Capturing the Voice of the Customer (Page 20)
May 2007 SearchCRM.com
Ask the CRM Expert: What vendors offer effective customer experience survey tools?
February 2007 Contact Center World
Review on 2006/2007 with Syed Hasan (registration required)
Web Seminars
April 17
The Value of CEM in the Contact Center
May 1
The Value of CEM in Financial Services
May 15
Increasing Satisfaction by Understanding Customers
Events
February 28 - March 2, 2007LOMA Customer Service Conference (Las Vegas, NV)
May 14 - 17, 2007
European Customer Management World Conference (London, UK)
June 26 - 27, 2007
8th Annual Call Center Week (Las Vegas, NV)
September 30 - October 3, 2007
North American Conference on Customer Management (Orlando, FL)
November 4 - 7, 2007
Frost & Sullivan Executive Mind Exchange: 3rd Annual Customer Contact 2007, West (Huntington Beach, CA)
