Igniting Your Business with the Voice of the Customer
The Business Case for CEM series
Thursday, June 26, 2008
8:00 AM PDT / 11:00 AM EDT / 4:00 PM BST
Creating a successful voice of the customer program is more than collecting customer feedback and reading customer comments. Attend this session to learn new ways to excite your employees about the experiences they deliver and integrate customer feedback into employees’ routines.
Join director of client services Chris Randall and hear examples of how other companies have used customer feedback to energize their employees.
- Find out why you should share customer feedback throughout the organization
- Discover different ways to distribute feedback to employees
Complete the form below to register. Mandatory fields are marked with *.
You might also enjoy other presentations in the Business Case for CEM series:The ROI for CEM Solutions (May 29)
Beyond the Dashboard: Closing the Loop with Customers (August 7)
