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Founded in 1999, ResponseTek has been a pioneer in the Customer Experience Management (CEM) industry providing companies with critical information for running their business – the voice of their customers. With offices in Vancouver and Toronto in Canada and London, UK, our focus is to transform the voice of the customer into actionable business intelligence.

Servicing Fortune 1000 corporations in banking, finance, insurance, telecommunications, travel, utilities and more, ResponseTek is the leading global provider of software-as-a-service CEM software.


Latest News and Press Releases

Jan 31, 2012
ResponseTek and CallMiner Form Alliance to Provide Integrated Speech Analytics and Customer Experience Management Solution for Contact Centers

February 14-16, 2012
Sponsoring and speaking at Customer Experience Management in Telecoms - Miami, Florida

January 23rd-26th, 2012
Chairing and facilitating event sessions at Customer Experience Management in Telecoms - London, UK

 

ResponseTek Newsletters

October 2011 ResponseTek Experience Exchange Newsletter

February 2011 ResponseTek Voice Newsletter

See more Newsletters

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Transform customer feedback into real-time, actionable business intelligence with ResponseTek:CEM. ResponseTek is the leader in on-demand Customer Experience Management (CEM) solutions, transforming the voice of the customer into actionable business intelligence. ResponseTek provides Software-as-a-service (SaaS) Customer Experience Management (CEM) Software to global Fortune 1000 corporations. ResponseTek is headquartered in Vancouver, Canada, with offices in Toronto, Canada and London, UK. © 2012 ResponseTek Networks Corp. Terms of Use | Privacy Policy
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