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In the events business, you're only as good as today's performance. And the success of today's event is largely dependent on audience satisfaction, and their trust in your ability to deliver a great experience.
Whether they're speakers, sponsors, attendees, or suppliers, if they aren't satisfied with your event, can you guarantee they'll be there next time?
ResponseTek Event Feedback provides you the ability to capture feedback immediately, in real-time, from everyone involved in making your event a success. Whether it's the quality of the content, venue, food or your people, Event Feedback allows you to collect feedback from all your audience groups immediately, and understand and act on comments and ratings to ensure you're delivering on your value proposition.
How it Works
- You collect contact information from your audience groups and customers as part of your existing sales processes
- ResponseTek creates surveys and customer feedback promotions, based on your event format, audience expectations, and existing business processes and systems
- Your customers are sent surveys and feedback invitations before, during and after your event.
The ResponseTek Advantage
ResponseTek: Event Feedback provides you:
- Fast deployment – your event feedback solution is up and running in as little as two weeks
- Fully managed solution – we provide the web-hosted reporting suite, allowing you to focus on collecting and analyzing customer feedback.
- Ability to collect feedback from event attendees immediately, in real-time…even during events
- Differentiation, as you demonstrate your commitment to customer engagement, continuous improvement and technology innovation
- Access to structured, organized data by region, event, or session, as well as by audience type (sponsor, speaker, supplier, attendee)
- Instant reporting, with powerful and easy-to-use text and sentiment analysis tools
The Right Results
ResponseTek clients use Event Feedback to:
- Assess, compile and act on requests and suggestions for past or upcoming eventsSurvey and invite feedback from attendees during and just after events
- Review real audience and participant feedback immediately, in real-time
- Measure and track the quality of events by speaker, session or track
- Leverage the popularity, ease-of-use and speed of SMS and 3G/smartphone technology
- Replace customer comment cards and other outdated forms of quality monitoring
Find out more... |
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Find out more about ResponseTek:Event Feedback |
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See our Event Feedback in action. |
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