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Request a DemoYour regulatory early warning system
In today's competitive, shifting economic environment, your organization can't afford to run afoul of industry regulations, legislation, or corporate policy on a range of financial or ethical issues and requirements. Yet, your organization's ability to comply is often left in the hands of the few people responsible for tactical execution of everyday operations and decision-making.
ResponseTek compliance management provides your people the ability to collect, monitor and act on feedback from internal and external stakeholders regarding your organization's actual, day-to-day compliance with active policies, rules and standards.
How it Works
ResponseTek provides multi-channel feedback collection options for encouraging and aggregating free-form feedback and comments from your stakeholders and customers about your company’s regulatory compliance, and compliance issues related to day-to-day operations.
- Compliance feedback can be collected at all touch points and stages in your stakeholder and customer lifecycles.
- Compliance feedback collected is qualitative (open-ended), with a broad variety of quantitative options, such as survey questions, and satisfaction or advocacy rankings.
- Compliance feedback can be submitted anonymously, and is available in real-time, in the ResponseTek:CEM Reporting and Workflow platform.
The ResponseTek Advantage
ResponseTek compliance feedback provides you a fully-managed solution, including custom-branded feedback collection channels and web-hosted reporting suite, allowing you to focus on analyzing compliance-related feedback, and a series of benefits that include:
- Compliance feedback topics and groupings that relate specifically to your organization and industry
- Auditable results in real-time through the ResponseTek Reporting and Workflow platform
- Powerful and easy-to-use text and sentiment analysis tools\
- Alerts and issue assignment on feedback submissions based on your business rules and compliance-related processes
- Secure, role-based reporting access and distribution to the right people across your organization
Compliance Feedback: The Right Results
ResponseTek:Compliance Feedback Management allows you to:
- Ensure compliance with industry regulations such as Sarbanes-Oxley, ISO:9002, and Treating Customers Fairly (TCF) initiative
- Increase customer and stakeholder trust and engagement, and enhance corporate brand reputation for openness and transparency
- Improve operational effectiveness, including rapid improvements to business processes and systems that compromise compliance
- Identify and deliver training to employees and teams responsible for compliance-related activities
- Maintain an audit trail of compliance monitoring and ‘whistle-blower’ activity
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