customer success

At ResponseTek, we focus on the success of our customers, who include Aon Reed Stenhouse, lastminute.com, Pacific Blue Cross, WestJet and Xerox.

featured customers
ResponseTek Customer - AON Aon, one of the world's leading insurance brokerage firms, uses ResponseTek:CEM™ to provide excellent customer service. Aon continues to see gains in revenue that would have otherwise been lost. Learn More.
ResponseTek Customer - lastminute.com lastminute.com is a leading online travel and experience retailer. Using ResponseTek:CEM in its contact centers and on its websites, lastminute.com has improved customer advocacy and overall customer experience. Learn More.
ResponseTek Customer - AON By using ResponseTek:CEM, NTL saw customer churn rates move to record low levels. Learn More.
ResponseTek Customer - WestJet Pacific Blue Cross uses ResponseTek:CEM to connect with, and better understand, over 1.5 million health and dental benefit customers.
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ResponseTek Customer - WestJet WestJet, North America's second most profitable airline, is continually recognized for the high levels of customer service that it provides. Since implementing ResponseTek:CEM at the heart of its customer care process, WestJet has been ranked as the #1 most respected corporation in Canada for "customer service" and "high quality service/product" in a recent survey of CEOs across Canada.
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ResponseTek Customer - Xerox Xerox Managed Services provides in-house document management services to major organizations across Canada. To ensure superior customer retention levels, Xerox places a high priority on quality and employs ResponseTek:CEM to provide excellence in service quality. Learn More.